Online Product Return Form
If you are returning your defective battery or mouthpiece, please fill out the form below and note your online purchase order number in the message section.
Please note that we need to have the purchase order number to initiate the return and a quick description of the defect. (Example: Return Order #1243 - Non-Functional Battery)
We will send an email confirming receipt of the submission and will anticipate receiving the item. Please also note that customers are responsible for the cost of shipping their item back to us.
Keep in mind that if we no longer carry the returned product, or if it is out of stock, we reserve the right to send a similar product as a replacement.
Please ship to:
OilStix Technology, 1886 Prairie Way, Suite 200, Louisville, CO 80027 Attn: Returns