Warranty

Batteries:

OilStix Technology offers a lifetime warranty for the OilStix Ultra Line of batteries.

Local Return - Batteries

You can bring your damaged OilStix battery or mouthpiece to a local Oilstix retailer along with your receipt. Please bring along the product and all accessories to a local dispensary. Unfortunately, we can't replace lost items free of charge.

Online Return - Batteries

You can also send the broken battery back to us. Once we inspect it and determine that the item is defective, we'll send you back a replacement ASAP. Please keep in mind that if we no longer carry the returned product, or if it is out of stock, we reserve the right to send a similar product as a replacement.

Please fill out our online return form and send to the address listed on the page.

Cartridges

Please note that all sales are final for empty cartridges purchased online. 

Local Returns - Filled Cartridges

If you purchased a filled cartridge with cannabis oil at a dispensary and it leaks, please return it back to the retailer with your receipt.

Online Returns - Filled Cartridges

OilStix Technology is a provider of vaporizer equipment to be used with essential oils and herbal extracts. It is not a cannabis company. As such, we cannot/will not accept online returns of filled cartridges purchased from an OilStix retailer. We also do not accept any returns of pre-filled cartridges purchased online unless the item is in the original, unopened packaging.